Arkansas Economic Development Commission

Technical Support Services

Support Your Customers in Arkansas

When HP selected Conway, Arkansas, for a large customer support center, it cited the quality of the workforce, the business environment, the standard of living and government cooperation as important factors. Since that initial announcement, HP has committed to adding a regional industry development center at the Conway location.

Verizon Wireless has a significant technical support center in Little Rock. The company recently invested approximately $30 million at its Little Rock campus, where it employs approximately 2,000.

Download Fact Sheet

"Arkansas is leading the learn to code movement." 

Wired Magazine

Companies finding success in Arkansas

The University of Arkansas system offers bachelor’s, master’s, and doctorate degrees in Computer Science and Engineering with concentrations in areas such as digital systems, intelligent systems, networking and communications and systems analysis. 

Katherine Holmstrom

Senior Project Manager
501-682-7376
(501) 682-7394
Fax
Download contact info (vCard)

Steven Lamm

Project Manager
501-682-5355
(501) 682-7499
Fax
Download contact info (vCard)

Esperanza Massana

Director of Marketing
501-682-7684
(501) 682-7394
Fax
Download contact info (vCard)
Incentives
  • Income Tax Credits
  • Infrastructure Grants
  • Payroll Rebates
  • Sales Tax Credits & Refunds
Education/Workforce

Arkansas has a workforce that is well-prepared for jobs in the information sector. The University of Arkansas system offers bachelor’s, master’s, and doctorate degrees in Computer Science and Engineering with concentrations in areas such as digital systems, intelligent systems, networking and communications, and systems analysis.

Available Buildings and Sites
  • 200+ LEED Certified facilities
  • 100+ available buildings of Class A office space ranging from 10,000 to 370,000 square feet
  • 275+ available industrial buildings ranging from 10,000 to 2.1 million square feet
  • Competitive purchase prices and lease rates
  • Sites ranging from 10 to 10,200 acres available across the state
  • 175+ sites with interstate access
  • 40 sites that are rail served
Transportation & Infrastructure

Arkansas is centrally located between Mexico City and Montreal, offering easy access to 40% of the U.S. population. The state's transportation infrastructure provides a variety of efficient options to get products to market. Major market centers in the region include Memphis, Chicago, Atlanta, Dallas, Fort Worth, Houston, Kansas City, Oklahoma City, New Orleans and St. Louis.

Highways

  • I-40, reaching from North Carolina to California, runs through Arkansas
  • I-55 links eastern Arkansas to St. Louis & Chicago to the north and New Orleans to the south
  • I-30 connects Arkansas with markets to the southwest, including Texas and Mexico

Rail

  • 3 Class I Systems: Union Pacific, BNSF Railway and Kansas City Southern Railway
  • Union Pacific operates major yards in Little Rock and Pine Bluff
  • 22 smaller railroads operate over more than 27,000 miles of track
  • 40 available sites which are rail served

Air

  • Major commercial airports are located in Central and Northwest Arkansas: The Bill and Hillary Clinton National Airport has 120+ flight arrivals and departures each day, with non-stop jet service to 16 national/international gateway cities. Northwest Arkansas Regional Airport provides non-stop service to 14 national/international gateway cities on nearly 50 flights each day.
  • Memphis International Airport is located less than 15 miles from the Arkansas state line
  • 6 regional airports located throughout the state

Water

  • 3 ports located along the Arkansas River: Little Rock, Pine Bluff and Fort Smith 
  • 4 Mississippi River terminals: Osceola, West Memphis, Helena and McGehee